Tune confidence scores and work the review queue

• Completeness — how much of the home the session covers.
• Media coverage — how much of the inventory is backed by photographs or video.
• Internal consistency — whether the inventory and the qualification answers agree.
• Route sanity — whether the addresses resolve to a lane that makes sense.

A text-only submission scores lower than the same inventory backed by media, because media coverage is one of the factors. Expect typed-in sessions to reach the queue more often than photographed ones.

Start high, so most sessions are reviewed, and read the queue for a few weeks. Every session you approved without changing anything is evidence the threshold is higher than it needs to be. Lower it until the queue contains only submissions you genuinely wanted to look at.

Raising it again is the correct response to a bad booking, and it takes effect on the next submitted session.

A held session arrives with its score, the reason it was held, the full inventory and the generated quote. From there you can approve it as it stands, adjust and re-price it, or decline it. Whichever you choose is recorded against the reservation.