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Account and billing

Trials, plan changes and cancelling

Every HaulerBase plan starts with a 14-day free trial. A valid payment method is required to open the trial and nothing is charged during it. Unless you cancel before the trial ends, the plan’s monthly price is charged at that point and monthly thereafter. Plans can be changed and the subscription cancelled from the billing settings in your account at any time.

The HaulerBase teamPublished Updated

Section 01

What the trial includes

The trial is the full plan for 14 days, not a reduced version of it. Sessions you collect, quotes you issue and moves you book during the trial are real, and they stay on the account afterwards.

Section 02

Why a card is required

A valid payment method is required to open a trial, and the account is not opened until one has been provided. Nothing is charged today. The card is what lets the subscription continue without interruption if you decide to keep it.

Section 03

What happens at the end

  • Cancel before the trial ends and no charge is made at all.
  • Do nothing and the plan’s monthly price is charged when the trial ends, and monthly after that.
  • Subscriptions are billed in advance for the period selected.
  • The payment method can be changed from the billing settings at any time.

Section 04

Changing plan or cancelling

Plans can be changed at any time and the capabilities available to your account follow the plan immediately. Your data stays where it is either way. Cancelling stops the subscription; on termination you can export your data for the period stated in the Terms of Service.

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